Frequently Asked Questions
Hours, Logistics & Takeout
Q: What days and hours are you open?
A: We would love to host you! Our current hours of operation are:
LUNCH: Tuesday through Friday, Starting at 11am with a last seating at 2pm.
DINNER: Tuesday through Saturday, Starting at 5pm with a last seating at 9pm. Sunday, 5pm to last seating at 8pm.
BRUNCH: Saturday and Sunday, 11am with a last seating at 2pm.
Q: Do you offer takeout?
A: Yes, we currently offer limited takeout through in-person ordering for those who wish to enjoy our cuisine at home. We expect to expand takeout ordering options in the future, so be sure to check back with us for the most up-to-date information.
Q: Where is the best place to park?
A: We have on-premises parking with ample spots for guests dining with us, including those that require a handicap parking space.
Allergies & Dietary Restrictions
Q: Do you have an allergen menu?
A: While we do not have a separate printed allergen menu, our service team is highly trained and knowledgeable about every ingredient in our dishes. Upon your arrival, please let us know your requirements and we will guide you through the menu safely.
Q: Can you prepare food that avoids the ‘Top 9’ allergens?
A: We take food safety and guest health very seriously. Please alert your server to any specific allergies (such as nuts, dairy, or shellfish) before ordering, and we will do our best to accommodate. Please note due to the high volume of the top 9 allergens in our kitchen and the shared workspaces, we cannot guarantee zero risk of cross-contamination.
Q: Do you offer Gluten-Free or Vegan-friendly options?
A: Yes, we strive to accommodate all our guests. We offer gluten-free pasta as well as vegan friendly options. If you have specific needs, please feel free to mention them in your reservation notes so we can be prepared for your arrival.
Kitchen Philosophy & Quality
Q: Are you a “scratch kitchen”?
A: Yes! We take immense pride in being a true scratch kitchen. Our Chef, Chris Becker, and the Carletti’s Culinary Team ensure that our pastas, breads, and sauces are prepared fresh, in-house daily, using traditional Italian techniques and family recipes. We believe you can taste the difference that handmade quality makes.
Q: Where do you source your ingredients?
A: Quality and authenticity are our top priorities. We use a variety of local and regionally sourced ingredients such as Creekstone, Miller Pecans, and Della Terra, as well as curated items sourced from Italy such as Pecorino Romano, Parmigiano Reggiano, Caputo Flour, and other unique ingredients.
Reservations & Special Occasions
Q: How do I make a reservation?
A: We highly recommend booking in advance, especially for weekend dining. You can secure your table through the link on our website, Carlettis.com. If your party is larger than 8 guests, please email your reservation details to ciao@carlettis.com and we will do our best to accommodate your request. Parties larger than 12 are encouraged to book at least 7 days in advance using the same email, ciao@carlettis.com.
Q: Can I bring my own wine?
A: We do not allow outside beverages of any type.
Q: Do you serve any non-alcoholic wine?
A: We do not carry non-alcoholic wine; however, we do have delicious ‘mocktails’ for guests to enjoy.
Q: Can I bring my own birthday cake?
A: We do not allow outside desserts, but we do offer an Italian Cream cake for $90 (must be ordered 4 days prior to reservation).
Q: Do you host private events or large groups?
A: We would be honored to host your special event. We offer a private dining room that comfortably seats up to 20 guests, and we have one semi-private space for up to 16 guests. We also offer semi-private dining rooms with seating for 8-10 guests. For inquiries, please contact our team at ciao@carlettis.com.
Entertainment & Atmosphere
Q: Do you have live music?
A: We aren’t quite there yet, but we do have plans to add live music to the Carletti’s experience in the future.
Q: Is there a dress code?
A: Most of our guests join us in business casual/smart casual attire. We kindly ask our guests to dress in a manner that is complimentary to the refined atmosphere of our space.
Q: Is the restaurant child-friendly?
A: We welcome guests of all ages! We even have a Bambini menu with scratch items, made specifically for our tiniest diners.
Updated: January 26, 2026